WhatsApp Front-Desk Automation Built for Clinics in Bangladesh
Stop missed messages and turn inquiries into booked patients.
Problems Clinics Face Every Day
Patients reach out through WhatsApp, Facebook, and Instagram at all hours. Without automation, inquiries pile up, appointments get missed, and follow-ups slip through the cracks.
WhatsApp Overflow
Patients messaging at all hours with no one available to respond instantly. Delays create frustration and lost bookings.
Missed Calls & Messages
Busy reception staff juggling phones and walk-ins. Messages go unread, calls go unanswered, and patients book elsewhere.
Manual Scheduling Chaos
Staff manually coordinating appointments via calls and DMs. Double-bookings, confusion, and wasted time on admin tasks.
No Follow-Up System
Patients slip away when confirmations are delayed or reminders aren't sent. No systematic way to re-engage past inquiries.
Repetitive Questions
Staff answering the same questions about services, hours, and pricing over and over. Time that could be spent on patient care.
No Visibility Into Leads
No clear tracking of how many patients inquired, booked, or cancelled. Decisions made without data.
How ABBA Solves This
ABBA is designed to behave like a disciplined front-desk assistant — not a chatbot.
Auto-Replies 24/7
Every patient message gets an instant response. Patients never wait. ABBA answers common questions about services, pricing, and availability immediately.
Automated Appointment Booking
Patients request appointments through WhatsApp, and ABBA handles confirmation, reminders, and staff handover. ABBA collects the service + preferred time window, then alerts staff with full context to confirm.
Lead Capture & Logging
Every inquiry is logged into a central system your staff can access anytime.
Follow-Up Automation
Automated reminders for upcoming appointments and gentle nudges for patients who inquired but didn't book. No manual chasing required.
Daily Report Botter
Morning summaries delivered to WhatsApp or email with lead counts, appointment bookings, response times, and conversion stats.
Multi-Agent Support
If ABBA can't answer a question, it escalates to your staff with full conversation context. Seamless handover with instant notifications.
Request a Free In-Clinic Demo
ABBA is not software you buy — it’s a system we actively run with you to prevent patient loss.
We’ll visit your clinic in Dhaka (Uttara, Banani, Mirpur, or nearby areas) and show how ABBA works with your real patient flow. No sales pitch — just a live walkthrough.